Shipping Policy
The estimated delivery time frames are:
- For customers in VIC, approximately 3-5 working days;
- For customers in NSW, SA, ACT, approximately 4-8 working days;
- For customers in QLD, NT,WA and TAS, approximately 7-10 working days.
Most item are shipped via Australia Post, Fastway or Allied Express, according to the size and weight of the item. A tracking number will also be updated to you after dispatch. To Provide cost efficiency some items are shipped by Australia Post letter Service ( un-trackable )
NOTE:
Delivery time only starts after buyers payments have been cleared and the item has been dispatched from our warehouse (usually 1 working day after receipt of cleared payment).
We are unable to guarantee a delivery on any specific dates or times as this is not something our delivery partners would be able to guarantee either.
POSTCODES LIMITATION
Due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details.
We try our best to include all the undeliverable postcodes on the list, however, there are still a few postcodes that are undeliverable for some SKUs. Orders with no shipment service will be cancelled and refunded automatically.
Please kindly contact our customer service for more information if you need the item to be delivered to the remote areas to ensure your order could be processed successfully.
All items
State | Postcode ( All Surrounding Suburbs ) / Free Shipping Exempted |
NT | 0800-0999 |
NSW | 2264-2281, 2311-2484, 2487-2499, 2533-2554, 2575-2599, 2621- 2639, 2641-2647, 2649-2707, 2710-2714, 2716, 2717, 2720-2730, 2787-2789,2830-1, 2794, 2619, 2800, 2877, 2795, 2850, 2898, 2899 |
VIC | 2648, 2715, 2717-2719, 2731-2739, 3221-3334, 3300, 3342-3349, 3351-3352, 3357-3426, 3444-3688, 3691-3749, 3812-3909, 3921- 3925, 3945-3974, 3979, 3984-3999, 3228 |
QLD | 4184, 4309-4499, 4580-4693,4700-4999, 9920-9959, 4806-4899, 4900-4999, 9960- 9999 |
SA | 2880-2889, 5201-5749, 5701 |
WA | 6055 , 6215-6700, 6700-6799 |
TAS | 7020-7049, 7054, 7109-7150, 7151, 7155-7171, 7173-7247, 7255- 7257, 7330-7799, 7140 |